FAQ
. What products do you offer?
We offer a range of products including hoodies, t-shirts, and various accessories designed to express our commitment to social justice and government accountability.
2. How can I place an order?
You can place an order directly through our website. Simply browse our collection, select your desired items, and proceed to checkout.
3. Can I track my order?
Yes, once you place an order, you will receive a unique tracking number. Use this number on our website to monitor your order's progress in real-time.
4. What is your return policy?
We accept returns within 30 days of purchase, provided the items are unworn and in their original condition. Please visit our returns page for more information on how to initiate a return.
5. Do you offer international shipping?
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location.
6. How can I contact customer support?
You can reach our customer support team through the contact form on our website or by emailing support@deargov.com. We aim to respond to all inquiries within 24 hours.
7. Are your products ethically sourced?
Absolutely. We are committed to ethical sourcing and ensuring that all our products are made under fair labor conditions.
8. Do you offer custom designs?
Currently, we do not offer custom designs, but we welcome suggestions for new products and designs. Feel free to share your ideas with us!
9. How can I stay updated on new releases and promotions?
You can subscribe to our newsletter and follow us on social media to stay informed about new releases, promotions, and upcoming events.
10. Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but changes or cancellations may not be possible once the order has been processed.